Service Terms and Conditions

Full Terms and conditions can be obtained on our website.

Basic Terms & Conditions
* These rates were reviewed and issued in April 2016 and supersede any other rates issued for 2016.
* We reserve the right to cancel at any time a tour booked, due to the weather, closure of National Parks, or any any other unforeseen event
* All tours are based on a minimum of two people, unless otherwise specified
* Safaris Direct will provide nett rates to the Operator. These rates are inclusive of VAT (calculated on the vatable portion of the tours) and are not subject to the payment of any commission. The Operator will ensure that these rates are kept Private and Confidential. On the basis of qualifying for these nett rates, the operator warrants that they will not sell these tours at more than 20% off the advertised Safaris Direct Rack Rates to other local/international tour operators/agents. In addition, the operator warrants that should they sell direct to the public, these prices will be at the advertised Safaris Direct Rack Rates.

Cancellation Policy Please request details of our cancellation policy from reservations@safarisdirect.co.za

Terms & conditions
Detailed description of goods and/or services Safaris Direct Pty Ltd is a business in the activity industry.
Customer Privacy policy
Safaris Direct Pty Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569 .
Payment options accepted
Payment may be made via Visa and MasterCard.
Card acquiring and security
Card transactions will be acquired for Safaris Direct Pty Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Safaris Direct Pty Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Safaris Direct Pty Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Safaris Direct Pty Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Safaris Direct Pty Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Safaris Direct Pty Ltd based in South Africa trading as
Safaris Direct Pty Ltd and with registration number 2003/029193/07.
Contact details
Company Physical Address:
582 Lepelaar str, Hazyview
Email: francois@safarisdirect.co.za
Telephone: 0828045026